Research by Bersin & Associates consistently confirms that coaching is the talent process delivering the single greatest overall business impact. In this program, participants learn and practice the skills necessary to become an effective internal coach. Curriculum is aligned with core competencies identified by the International Coach Federation (ICF). Participants experience "best practices" by observing certified coaches during weekly demonstrations and immediately apply what they have learned through practice coaching sessions and workplace application.
Modules include:
- Coaching Relationships
- Goal Setting & Accountability
- Personal Coaching Styles
- Effective Coaching Conversations
- Coaching through Conflict
- Coaching for Development
- Coaching for Performance
- Coaching to Feed Forward
- Concluding the Coaching Conversation
- Capstone
Participants work in "learning teams" with an internal sponsor to develop and implement an Individual Development Plan. New knowledge and skills are applied to specific coaching challenges, based on actual workplace issues or situations, and the results are presented during a Capstone event.