Advise undergraduate and/or graduate students regarding program requirements and course scheduling.  The successful candidate will implement student retention strategies, communicate and collaborate throughout the university advising community, assist in the development of course schedules, and facilitate student information and orientation sessions.

TYPE OF SUPERVISION RECEIVED:  General direction from the Regional Director.  While incumbent will provide information and make decisions, incumbent will conduct business using reflected authority following established policies and procedures.

POSITION DUTIES AND RESPONSIBILITIES:  
Essential functions:  100% of time

ACADEMIC ADVISING

• Maintain current student files and database; respond to requests for information and/or analysis.
• Participate in new student orientation sessions both individually
• Advise undergraduate and graduate students on the development of individual learning outcomes based on their skills, goals, responsibilities and experiences.
• Review student records and meet with individual students to assess their educational, vocational and life goals.
• Work with students to develop and update short and long-term plans to meet those goals, while ensuring compliance to standards, policies and procedures.
• Encourage and provide training to students on utilizing online resources (i.e. web advisor, Chapman email, online library, etc…)
• Monitor individual student progress and perform proactive advising outreach to students.
• Prepare supporting documents for student advising files.
• Analyze and resolve student issues associated with program requirements, course scheduling and degree matriculation. 
• Interpret and apply academic policies for student degree requirements and academic progress as needed.
• Collaborate with campus staff to identify creative solutions to enhance the student’s overall educational experience.
• Pursue and demonstrate content knowledge regarding specific degree, credential and certificate programs.
• Pursue and demonstrate content knowledge regarding current learning outcome model of academic advising as endorsed by the National Academic Advising Association.
• Conduct and facilitate new student orientation sessions both individually and as a group.

Retention Management

• Implement retention action plans for academic programs at the assigned campus.
• Implement student programming activities to enhance the overall educational experience of students at the campus
• Prepare program summary analyses, evaluative reports and recommendations for Campus Director.
• Pursue exit interviews with students who withdraw from the university in order to improve current retention plans and develop new plans to address emerging issues.
• Assist in developing long term and session course schedules.

• Implement community outreach efforts.
• Participate in local education fairs and meetings with local business leaders to promote campus programs and develop partnerships with the community.
• Conduct information sessions for prospective students.
• Participate in the implementation of specific program strategy at the assigned campus, using content specific knowledge, in order to increase marketing effectiveness and program enrollments.
• Respond to complex inquiries relating to program requirements, curriculum and course offerings.

Testing and Educational Services

• Coordinate testing and comprehensive exam or final project administration at the local campus and in cooperation with the Orange Campus and the central office.
• Coordinate articulation, student teaching, internship opportunities with external entities, as needed.
• Participate in the planning and implementation of Campus Graduation, credential completion and other campus events.     
• Other duties as assigned

Non-Essential Functions of the Job: None identified at this time.