Extended Ed honored at UPCEA West Region Conference

October 28, 2015
UPCEA CEO Robert Hansen and Saralyn Smith. School of Extended Education program manager.

UPCEA CEO Robert Hansen and Saralyn Smith. School of Extended Education program manager.

Brandman University’s School of Extended Education received the Outstanding Administrative Process or Service award at the University Professional and Continuing Education Association (UPCEA) 2015 West Region Conference in Long Beach earlier this month.

Saralyn Smith, program manager for Extended Education, accepted the award given for an administrative process or service that serves and educates clientele in a unique or innovative way. Extended Education created an online registration process for its Induction Partner Programs that cut registration turnarounds in half while increasing revenue by 51 percent. The new process involved individual, branded microsites for each partner, automated emails and digital document submission to streamline the process for everyone.

Smith and Ricardo Lorenzana, director of operations for Extended Education, also presented a seminar on “The Program Lifecycle,” describing the four main phases of a program’s life and how to apply the lifecycle approach to both new and existing programs.

Extended Education Dean Nancy Salzman joined the 2015 Deans Panel moderated by Vicki Brannock, senior director of Extended Education, to discuss the top challenges of their organizations. Representatives from the University of Washington, University of Utah, UCLA and California State University system joined Salzman in the discussion.

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