Menifee seminars introduce city employees to Brandman’s classes
The programs give back to the community while raising awareness about the classes and degree programs offered by Brandman, according to Menifee Site Director Miguel Aranda. In addition to the contacts made at the seminars, the city has begun including Brandman University advertising in its month activities magazine, Menifee Matters, sent to residents and businesses.
“I thought it would be a great conduit to give them both training and a window into what we offer at Brandman University,” said Aranda, who organized the series with help from Gina Gonzalez, the senior aide to the city manager, who had expressed a desire to offer employees an opportunity for growth.
Aranda presented the first two sessions, one on situational leadership and the other on customer service and customer experience management. He’ll present the third program on Feb. 10, focusing on organizational communication including effective listening and strategies for communication.
For the April 7 session, faculty members Dr. Jalin Brooks Johnson and Laura Galloway will provide an overview of Brandman’s Organization Development and Change (OLCU 615) course that looks at the history of organization development and provides an overview of basic concepts, principles, values theories and models.
A final session will focus on self-learning and how to become a lifelong learner. Dr. Tamerin Cappelino, assistant professor of education, will lead that discussion.
Aranda, who has a background in public speaking and working with small companies on motivation and customer service issues, said the response from Menifee employees has been very positive. The city has 40 employees and each session has attracted between 20 and 30 participants.
Aranda wants to expand the program to Temecula and other cities near the Menifee campus.
“Leadership and management skill development is critical to every organization’s success,” he said.
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