Coaching for Results
Research from a variety of sources demonstrates that coaching is one of the most effective ways to increase employee engagement and retention, improve team performance and boost organizational productivity. In this seminar, participants learn and practice coaching core competencies such as active listening, powerful questions, giving feedback, and accountability for results. The learning environment is dynamic and interactive with professional business coaches demonstrating best practices and facilitating group discussion.
Constructive Conflict Management
One of the least enjoyable aspects of leadership is dealing with workplace conflict – the inevitable disputes, disagreements and personality conflicts that arise. Unresolved conflict can cripple team effectiveness, result in lost business opportunities, or escalate into expensive and divisive lawsuits. In this seminar leaders will learn how to identify the root causes of conflict, “win-win” communication techniques, the collaborative approach to preventing conflict and critical conflict resolution “dos and don’ts.”
Developing Your Team
Building effective teams take time, knowledge, and reinforcement. With proper development, a team can be one of the most powerful contributors to organizational productivity. In this seminar, participants learn the definition of “team,” identify the characteristics of the best teams, explore different type of teams, and consider the stages of team development. Learning is strengthened by participation in an experiential team building exercise. Participants also develop an action plan for applying the team concepts back at work.
Emotional intelligence has been defined as the combination of emotional, personal and social competencies that influence the ability to be personally effective and professionally productive. Research indicates that what distinguishes star performers in every field, from entry-level jobs to executive positions, is not IQ, advanced degrees, or technical experience – it is “EQ.” Today’s business professionals must possess both the intellectual skills to perform the job and the emotional intelligence to effectively manage, develop, and retain people. Participants will identify areas for development and learn practical methods for increasing their emotional intelligence.
The Power of Resilience
Resilience is a critical leadership competency. In this module, participants learn how to effectively transform disappointments, failures and mistakes into “stepping stones for success” by developing the skills and attitudes that will enable them to bounce back from set-backs. The step-by-step program includes learning how to 1) utilize the “Personal Responsibility Model,” 2) distinguish facts from stories, and 3) apply practical tools and techniques for building resiliency.
Setting and Achieving Goals
The capability to set and reach goals is crucial to business success. During this seminar, participants will learn strategies and methods for effectively developing and executing individual, team and organization goals. Using the S.M.A.R.T. model, they will understand the value and purpose of setting goals, develop a step-by-step approach to making goals a reality, and identify and overcome common elements that sabotage goal realization. Participants will engage in group exercises where they will have the opportunity to create goals and strategic plans for achieving them based on actual organization issues and current business situations.