Faculty and students requesting Blackboard assistance need to have immediate access to their computer and ensure that it is functioning properly in order for the Blackboard Support Team to troubleshoot any issues concerning the Blackboard platform. Faculty and students should also have the following information ready:
Please review the Technical Requirements to have the best possible online experience.
Blackboard requires Java to function properly, please ensure that you have the most up-to-date version. Click here to check your Java version and update if necessary.