Chancellor’s Awards for Excellence honor those who exemplify university’s values
Academic advisor Carlos Alamo from the Whidbey Island campus of Brandman University is the employee who best represents the university’s five values of innovation, service, respect, integrity and teamwork in 2018.
Chancellor Gary Brahm made the announcement at a dinner honoring Alamo and other Chancellor’s Awards for Excellence (C.A.F.E.) winners for their contributions to the university. Present were senior staff, campus directors and faculty members. The other chancellor’s awards went to:
- Innovation: Luke Bixler, associate vice chancellor of Technical Services and deputy CIO
- Service: Beth Couch, faculty services specialist for the Palmdale, Riverside, Menifee, Santa Clarita and Antelope Valley campuses
- Respect: Jen Cota Robles, chief copywriter in the Communications division of Marketing
- Integrity: Jennifer Dean, Military Services manager
- Teamwork: Amy Crown, senior account manager for the Outreach division of Marketing for the Northern California Region
The academic advisor was for his honesty in difficulty situations, creating a new tracking system that follows students from walk-in to registration, his empathy for students, his meticulous problem-solving ability, global thinking and mentoring of others.
As his supervisor, Mary Ellen Schief, wrote in nominating him, “It is obvious every day that Carlos loves his job and the students he is serving.”
Bixler’s role planning and implementing a major vendor transfer without a major outage in service proved he was a master of technology, said Brahm. His colleague Khalid Tariq said in nominating him that Bixler saved the university more than $450,000 a year in the process.
Couch’s contributions to the university include resolving scheduling issues and being the liaison to faculty for fives campuses. In nominating her Miguel Aranda said, “Little things like this go a long way to giving our students the service they need.”
Cota-Robles’ respect for everyone in the university and the respect she receives in return is apparent in her work and by the friendships she maintains from their previous position. Her concern for others is demonstrated by service projects she organizes and participates in, said Brahm.
Her colleagues agree. “This person’s essential kindness shines through always.”
When the going gets tough, Dean shines through, said Brahm. In nominating her, Jennifer Perryman wrote, “It's not always easy to ensure that Brandman is meeting the constantly changing rules and regulations of the VA and Military Service Branches, but she does a fine job of keeping notes in line and files in order so that we can stand honestly and ethically behind our decisions in relation to students and their earned benefits.”
When it comes to teamwork, Crown’s work with both people inside the university and external partners sets her apart, said Brahm. “When I think of teamwork, I think about Amy Crown. From Amy’s first day at Brandman, she was determined to help the Roseville campus meet our enrollment goals,” wrote Kimberly Pellow to nominate her. She is also helping Fairfield and Yuba City meet their goals as well.
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